Privacy policy.
Effective Date: August 4, 2026
The Heirloom Society respects your privacy and is committed to handling your personal information thoughtfully and transparently. This Privacy Policy explains what information may be collected when you visit our website, contact us, subscribe to our communications, or interact with links and services available through the site.
Information We Collect
We may collect information that you voluntarily provide, including:
Your name and email address
Information submitted through contact, inquiry, or commission request forms
Newsletter subscription preferences
Order, shipping, or payment-related information when purchasing a product
Any other information you choose to include in a message to us
Our website may also automatically collect certain technical information, such as:
Your browser and device type
Internet Protocol (IP) address
General geographic location
Pages viewed and time spent on the website
Referring websites or links
Information collected through cookies and similar technologies
How We Use Your Information
We may use the information collected to:
Respond to questions, inquiries, and commission requests
Process and fulfill purchases
Send newsletters or promotional communications you have chosen to receive
Operate, maintain, and improve our website
Understand how visitors discover and use the site
Measure the effectiveness of content and marketing
Prevent fraud, misuse, or security concerns
Comply with applicable legal obligations
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in the message.
Squarespace
This website is hosted by Squarespace. Squarespace may collect and process information necessary to operate the website, provide analytics, maintain security, and deliver its services.
Information processed by Squarespace is subject to the Squarespace Privacy Policy and other applicable Squarespace terms.
Cookies and Analytics
This website may use cookies and similar technologies to function correctly, remember visitor preferences, understand website traffic, and improve the visitor experience.
Squarespace Analytics may collect information about visits, page views, traffic sources, device types, and general visitor activity. Additional third-party services added to the website may also use cookies or collect information according to their own privacy policies.
You can control certain cookies through our cookie banner, when available, or through your browser settings. Disabling cookies may affect how some portions of the website function.
Affiliate Links
Some pages may contain affiliate links. If you select an affiliate link, the affiliated retailer or service may use cookies or similar tracking technologies to identify that you arrived through our website and to attribute a qualifying purchase to The Heirloom Society.
These third parties process information according to their own privacy policies. The Heirloom Society does not control the data practices of outside retailers, affiliate networks, or websites.
Purchases and Payment Information
If purchases are offered through this website, payments may be processed by third-party payment providers. The Heirloom Society does not directly receive or store your complete payment-card information. Payment providers collect and process that information according to their own privacy policies and security practices.
Sharing Your Information
We may share information with trusted service providers when reasonably necessary to operate the website and conduct our business. These providers may include website hosting, email marketing, analytics, payment processing, order fulfillment, shipping, and professional service providers.
We may also disclose information when required by law, necessary to protect our rights or the safety of others, or connected with a sale, transfer, or reorganization of the business.
We do not sell personal information for money.
Data Retention and Security
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, and satisfy applicable legal obligations.
We take reasonable measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information associated with you. You may also have the right to withdraw consent or object to certain uses of your information.
To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing a request.
Third-Party Websites
Our website may link to websites operated by other organizations. Once you leave our website, the privacy practices of those organizations apply. We encourage you to review their privacy policies before providing personal information or completing a purchase.
Children’s Privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. Any revised policy will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
The Heirloom Society
Dallas, Texas
Email:katie.oconnell.tx@gmail.com